Frequently asked questions
Transit Protection Policy
Your order is protected while it’s in transit — from the moment it ships until it arrives. Items are covered by our Transit Protection, so you don’t have to worry while it’s on the way.
Return & Refund Policy
If something doesn’t feel right, you can return your item within 30 days. If it’s your first order, the return and refund window extends to 45 days.
Shipping Times
Standard shipping: arrives in 5–11 business days
Express shipping: arrives in 4–8 business days
Handling & packaging: 1–4 days before orders ship out, so everything is checked and packed carefully.
