Transit Protection Policy
Your order is protected while it’s in transit — from the moment it ships until it arrives. Items are covered by our Transit Protection, so you don’t have to worry while it’s on the way.
Return & Refund Policy
If your jacket doesn’t feel right, you can return it within 30 days. For first-time customers, the return and refund period is extended to 45 days.
If your jacket arrives damaged or defective, our team may request a photo or short video to verify the issue. This helps us resolve your claim quickly and efficiently.
Shipping Times
Standard shipping: arrives in 5–11 business days
Express shipping: arrives in 4–8 business days
Handling & packaging: 1–4 days before orders ship out, so everything is checked and packed carefully.